Shipping and returns
Orders over $99 are delivered FREE in New Zealand by courier.
Orders under $99 incur a $5 courier fee.
We ship to Australia for $35. If the package weight exceeds 2kg this price will be higher, and we will contact you to arrange payment. Please choose carefully, returns are at your expense and you will need to pay for redelivery if sizing is incorrect or you change your mind. We're happy for you to contact us for sizing information email@example.com. We us DHL. We cannot guarantee delivery timeframes because of factors such as customs, but we do dispatch promptly, and they offer speedy service.
Returns and refunds:
We want you to be happy, and we’re happy to exchange any item or offer store credit. Email us firstname.lastname@example.org to advise us you're returning the item and please get it back to us within 7 days of receipt.
Send your item back to us at 148 Jackson Street, Petone, 5010
If an item is faulty we are happy to offer a full exchange or refund if we cannot replace the item. Please contact us promptly if this is the case.
Return shipping is at your expense.
Send the item (with tracking) to:
148 Jackson Street, Petone
On sale/clearance goods the sale is regarded as final. Exchange is at our discretion and items must be returned within 3 days in this instance.
We want you to be happy, and we’re happy to exchange any item or offer store credit. If an item is faulty we are happy to offer a full exchange or refund if we cannot replace the item. Items need to be returned within 7 days of purchase, in original condition with tags attached.