Orders over $75 are delivered FREE in New Zealand by courier.
Orders under $75 incur a $5 courier fee.
The charge for international shipping is $25. If the cost of shipping exceeds this (for instance, for larger items) we will contact you with the actual costing.
Delivery times vary with when sending internationally, and we are unable to guarantee a specific timeframe, but orders are dispatched promptly when received.
Returns and refunds:
We want you to be happy, and we’re happy to exchange any item or offer store credit. Email us firstname.lastname@example.org to advise us you're returning the item and please get it back to us within 7 days of receipt.
If an item is faulty we are happy to offer a full exchange or refund if we cannot replace the item. Please contact us promptly if this is the case.
Return shipping is at your expense.
Send the item (with tracking) to:
148 Jackson Street, Petone
On sale goods the sale is regarded as final. Exchange is at our discretion and items must be returned within 3 days in this instance.
We want you to be happy, and we’re happy to exchange any item or offer store credit. If an item is faulty we are happy to offer a full exchange or refund if we cannot replace the item. Items need to be returned within 7 days of purchase, in original condition with tags attached. Refunds are not offered on items bought in store.