Shipping and returns

IMPORTANT INFORMATION REGARDING COVID 19

Our physical stores are closed. You can order online but orders won't be despatched until after the lockdown. Take care out there!

Shipping, returns and refund policy

Local:

Orders over $75 are delivered FREE in New Zealand by courier.

Orders under $75 incur a $5 courier fee.

International:

The charge for international shipping is $25. If the cost of shipping exceeds this (for instance, for larger items) we will contact you with the actual costing.

Delivery times vary with when sending internationally, and we are unable to guarantee a specific timeframe, but orders are dispatched promptly when received.

Returns and refunds:

We want you to be happy, and we’re happy to exchange any item or offer store credit. If an item is faulty we are happy to offer a full exchange or refund if we cannot replace the item. Please contact us promptly if this is the case.

To help people shop safely and comfortably during this time of Covid 19, we are offering exchanges, credits and refunds on online orders. If you need to send something back please contact us and get it back to us within 10 working days. We will disinfect these items, but please do let us know if you have contracted Covid 19 so that we can handle items with extra care.

If the item is in brand new/unworn condition with tags attached then you may send this back for a refund. Email sales@wandaharland.co.nz within 7 days to let us know.

Return shipping is at your expense.

Send the item (with tracking) to:

Wanda Harland

148 Jackson Street, Petone

On sale goods the sale is regarded as final. Exchange is at our discretion and items must be returned within 3 days in this instance.

In store

We want you to be happy, and we’re happy to exchange any item or offer store credit. If an item is faulty we are happy to offer a full exchange or refund if we cannot replace the item. Items need to be returned within 7 days of purchase, in original condition with tags attached. Refunds are not offered on items bought in store.