Refund policy

Returns
Our policy lasts 7 days. We don't offer a refund for change of mind, only if an item is broken or faulty and cannot be replaced. You may return items for exchange.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchange, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at martha@wandaharland.co.nz and send your item to: 148 Jackson Street Petone Wellington NZ 5012.

Shipping
To return your product, you should mail your product to: 148 Jackson Street Petone Wellington NZ 5012

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.